We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to resolve it quickly and fairly.

Return Eligibility

Most items can be returned within 30 days of delivery, provided they meet the following conditions:

  • Unused and not worn
  • Returned in original packaging
  • In the same condition as received, including all tags and labels

Non-Returnable Items

The following items are not eligible for return:

  • Sale, clearance, or final-sale products
  • Custom-made or personalised items
  • Hygiene and personal care products (e.g., select beauty items)
  • Opened or used consumable goods

How to Start a Return

To request a return:

  1. Email us at info@dlperfectchoice-llc.com with your order number and reason for return
  2. Our team will respond with instructions and, if applicable, a prepaid return label
  3. Pack the item securely in its original packaging and send it back as instructed (we recommend keeping proof of shipment)

Refund Process

  • Once your return is received and inspected, your refund will be issued to the original payment method
  • Refunds typically appear within 5–10 business days, depending on your bank or card provider
  • Original shipping charges are non-refundable, unless the return is due to our error (e.g., incorrect or damaged item)
  • Approved refunds will exclude initial shipping costs unless stated otherwise

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

  • Contact us within 7 days of delivery at info@dlperfectchoice-llc.com
  • Include your order number and clear photos of the issue
  • We will arrange a replacement (if available) or issue a full refund, including any applicable shipping fees

We appreciate your trust in DL Perfect Choice and are committed to making your experience smooth and reliable.

Last updated: April 24, 2026

Contact Us

For any return or refund inquiries, please contact:
Email: info@dlperfectchoice-llc.com